Monday, June 2, 2025

HCTRA Cautions Customers as Phishing Scams Surge

Regarding the scams we discussed in class today..

- Cick here for the link.

- Click here for the Houston Toll Road Authority.

The Harris County Toll Road Authority (HCTRA) reminds customers to be vigilant against the surge in toll text scams being sent across the country, no matter how convincing they may look.

Phishing scams may attempt to mimic the look of local tolling agencies, but customers should be wary of any suspicious emails, texts, or phone calls they may receive about toll payments. HCTRA does not send SMS text messages regarding billing and will not ask customers to enter any payment information through a text message.

Drivers can protect themselves by verifying a sender before responding, clicking on links, or opening attachments. HCTRA also advises that customers never provide their personal information like credit card numbers or passwords through email or text.

Drivers can visit https://www.hctra.org or log on to the EZ TAG app to review their accounts directly if they receive any unsolicited messaging about tolls. Customers can also verify if they have payments by calling HCTRA’s customer service department at 281-875-3279.



What are the consequences of unpaid tolls?

- Click here




Legal Action

Under Texas law, someone who fails to pay a toll may be charged with a criminal misdemeanor for toll evasion under Chapter 370.11 of the Texas Transportation Code. If found guilty, the registered owner of the vehicle can face fines of up to $250 per unpaid toll in addition to court administrative fees.

Habitual Violator

One hundred unpaid tolls within a year may lead to vehicle registration block, vehicle ban, as well as criminal misdemeanor charges, a fine up to $500, and impoundment of the vehicle if the ban is violated.

- Texas Transportation Code.

- Chapter 370.11 of the Texas Transportation Code.