For an upcoming look at polling. New technology is making polling less and less reliable, but more pervasive than ever before..
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The modern public-opinion poll has been around since the Great Depression, when the response rate—the number of people who take a survey as a percentage of those who were asked—was more than ninety. The participation rate—the number of people who take a survey as a percentage of the population—is far lower. Election pollsters sample only a minuscule portion of the electorate, not uncommonly something on the order of a couple of thousand people out of the more than two hundred million Americans who are eligible to vote. The promise of this work is that the sample is exquisitely representative. But the lower the response rate the harder and more expensive it becomes to realize that promise, which requires both calling many more people and trying to correct for “non-response bias” by giving greater weight to the answers of people from demographic groups that are less likely to respond. Pollster.com’s Mark Blumenthal has recalled how, in the nineteen-eighties, when the response rate at the firm where he was working had fallen to about sixty per cent, people in his office said, “What will happen when it’s only twenty? We won’t be able to be in business!” A typical response rate is now in the single digits.
Meanwhile, polls are wielding greater influence over American elections than ever. In May, Fox News announced that, in order to participate in its first prime-time debate, hosted jointly with Facebook, Republican candidates had to “place in the top ten of an average of the five most recent national polls.” Where the candidates stood on the debate stage would also be determined by their polling numbers. (Ranking in the polls had earlier been used to exclude third-party candidates.) Scott Keeter, Pew’s director of survey research, is among the many public-opinion experts who found Fox News’s decision insupportable. “I just don’t think polling is really up to the task of deciding the field for the headliner debate,” Keeter told me. Bill McInturff doesn’t think so, either. McInturff is a co-founder of Public Opinion Strategies, the leading Republican polling organization; with its Democratic counterpart, Hart Research Associates, he conducts the NBC News/Wall Street Journal poll. “I didn’t think my job was to design polling so that Fox could pick people for a debate,” McInturff told me. Really, it’s not possible to design a poll to do that.